Privacy Policy
Last Updated: February 19, 2026
Thermal Aviation (“we,” “us,” or “our”) operates the FBO at Jacqueline Cochran Regional Airport (KTRM), located at 56-935 Warhawk Way, Thermal, CA 92274. This Privacy Policy describes how we collect, use, and protect your personal information.
Information We Collect
We collect the following information when you do business with us or use our services:
- Name and contact information (phone number, email address)
- Aircraft tail number(s)
- Reservation details (arrival/departure dates, fuel requests, parking preferences, services requested)
- SMS/text message content when you communicate with us via our text messaging service at (442) 300-3111
- Payment information when processed through our payment portal
How We Use Your Information
We use your information to:
- Process and manage aircraft reservations and hangar services
- Communicate with you about your reservations and services via SMS text messages
- Provide fuel pricing and fuel level information
- Coordinate ground transportation and rental car services
- Send operational notifications related to your reservation
- Improve our services
SMS/Text Messaging
When you text our business number at (442) 300-3111, you consent to receive automated and AI-assisted text message replies related to your inquiry. Message and data rates may apply. Message frequency varies based on your interaction.
You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further texts will be sent unless you re-initiate contact.
For help, reply HELP or contact us at (760) 399-5961 or info@thermalaviation.com.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers that help us operate our business (e.g., text messaging platforms, payment processors)
- Law enforcement or government agencies when required by law
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.
Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Opt out of text message communications
To exercise these rights, contact us at info@thermalaviation.com or (760) 399-5961.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
Thermal Aviation
56-935 Warhawk Way
Thermal, CA 92274
Phone: (760) 399-5961
Email: info@thermalaviation.com
